Fresh ideas from museums around the globe in your inbox each week

Museums have long been places of learning and cultural exchange. In recent years, they have also become vital spaces for community outreach and support, including for refugees. MultakaOxford is a pioneering project that exemplifies this role, fostering hope and integration through its pioneering activities.
Multaka, meaning “meeting point” in Arabic, is a volunteer-led initiative within the Pitt Rivers Museum and the History of Science Museum in Oxford. The project aims to create a welcoming environment for refugees, fostering intercultural dialogue and mutual learning. This unique initiative stands out for its noble mission and for the innovative ways it achieves its goals.

One of MultakaOxford’s flagship projects is the “Palestine: Pieces of Me” project. This initiative collaborates with the Oxford Ramallah Friendship Association and the Palestine History Tapestry Project. The project celebrates Palestinian heritage through embroidery workshops, research collaborations, and a culminating exhibition. These activities preserve cultural heritage and provide a platform for refugees to share their stories and skills with the broader community.
Participants in MultakaOxford have shared profound experiences of personal growth, improved language skills, and stronger community ties. For example, one volunteer who arrived with limited English proficiency now confidently leads tours and shares their cultural heritage with visitors. This transformation highlights the project’s impact on individuals, empowering them to become active societal contributors.
The project also offers workshops and training sessions that equip volunteers with new skills. These sessions cover various topics, from language acquisition to museum curation, providing valuable professional development opportunities. By engaging in these activities, refugees enhance their employability and gain a sense of purpose and belonging.

Despite its successes, MultakaOxford has faced challenges. Logistical issues, such as coordinating schedules and securing funding, have posed hurdles. Additionally, navigating cultural sensitivities requires a delicate balance of respect and understanding. However, the team has navigated these obstacles through persistent effort and open dialogue, offering valuable lessons for other institutions.
One key lesson from MultakaOxford is the importance of flexibility and adaptability. The project team constantly assesses and adjusts its approaches to meet participants’ evolving needs. This iterative process ensures that the initiative remains relevant and effective in achieving its goals.
The success of MultakaOxford has attracted attention from other museums and cultural institutions. Many are looking to replicate its model, recognising the potential of such programs to foster intercultural understanding and support vulnerable communities. The project’s leaders actively share their insights and experiences, contributing to a growing network of like-minded initiatives worldwide.
Moreover, MultakaOxford has sparked broader conversations about the role of museums in contemporary society. Traditionally seen as repositories of artefacts, museums are increasingly recognised as dynamic spaces for social engagement and community building. This shift reflects a more inclusive vision of cultural institutions that embraces diversity and promotes social cohesion.
The project’s impact extends beyond the immediate community of refugees and volunteers. By hosting exhibitions and events that highlight different cultures, MultakaOxford enriches Oxford’s cultural landscape. These public programs attract diverse audiences, fostering mutual respect and understanding among people of various backgrounds.
In addition to its local impact, MultakaOxford contributes to global discussions on migration and integration. The project is a case study of how cultural institutions can respond to contemporary challenges with creativity and compassion. It demonstrates that museums can play a crucial role in supporting refugees and building resilient communities by providing safe and inclusive spaces.
The story of MultakaOxford is also one of personal journeys and transformations. Each participant brings a unique narrative shaped by their experiences of displacement and adaptation. When shared through the project’s activities, these stories create a rich tapestry of voices that challenge stereotypes and foster empathy.
For instance, consider the journey of Fatima, a Syrian refugee. When she first joined MultakaOxford, she was hesitant and uncertain about her new environment. Through her involvement in the project’s workshops, she improved her English and found a way to connect with her heritage. Fatima now leads embroidery sessions, teaching others the traditional Syrian techniques she learned from her grandmother. Her story is just one of many that illustrate the profound impact of the project on individuals’ lives.
Looking ahead, MultakaOxford aims to expand its reach and continue bridging cultural divides. The project’s leaders are exploring new partnerships and seeking additional funding to sustain and grow their initiatives. They are also focusing on incorporating digital technologies to reach a wider audience and enhance the accessibility of their programs.
Other museums can draw inspiration from Multaka’s model, considering how they might leverage their resources to support refugee communities. By adopting a more inclusive and participatory approach, cultural institutions can play a pivotal role in fostering social cohesion and resilience.
MultakaOxford stands as a testament to the power of museums in fostering community and resilience. Its innovative programs and activities offer valuable lessons for other institutions looking to make a positive impact. As the project looks to the future, it continues to inspire and pave the way for more inclusive and dynamic cultural spaces.
Through its work, MultakaOxford not only supports refugees but also enriches the cultural fabric of society, reminding us of the profound connections that can be forged through mutual understanding and shared experiences.
Jim Richardson is the founder of MuseumNext. He has worked with the museum sector on digital and innovation projects for more than twenty years and now spends his time championing best practice through MuseumNext.
Fresh ideas from museums around the globe in your inbox each week