Search Museum Next

MUSEUMNEXT LIVE

FAQ

Is there preferred accommodation I can book?

We do not have a conference hotel with a preferential rate for delegates, but we’d recommend Covent Garden / SOHO as the best area to stay. This is between our venues on the first day of the conference and the Royal Geographical Society, where we’ll be based for the second and third days.

It has the bonus of being the best area for restaurants and bars and is well-positioned to take advantage of the shops. Premier Inn and Z Hotel are usually affordable.

If you find the hotels in this area are beyond your budget, anywhere close to an Underground Station is good.

Is food included?

Lunch and refreshments will be served on the second and third days of the conference. Catering is not included on the first day, which is our conference fringe. 

Can I get a refund if I change my mind about attending?

Plans can change, and we offer delegates a 100% refund until 30 days before the event.

Can I change the name on my ticket?

That is no problem—just email boxoffice@museumnext.com with the details.

Can I sponsor the event?

Unfortunately, all the sponsorship packages sold out in late 2023. However, you’re still very welcome to join us as a delegate.

I have special dietary requirements; can you accommodate me?

No problem. Our catering company will have options for most eventualities. When you register, you’ll be asked for details of any dietary requirements, and we’ll make suitable arrangements.

I have special accessibility needs. Can you accommodate me?

We endeavour to make the conference open to all. You’ll be asked about access requirements when you register, but if you have any concerns, email us at boxoffice@museumnext.com, and we’ll confirm how we can help.