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MUSEUMNEXT LIVE

Programme

11 June 2024

10:00 - 11:45

Registration

Wellcome Collection

Pick up your delegate badge at the Wellcome Collection.

12:00 - 16:30

Sessions on Digital

Wellcome Collection

These presentations on the digital side of museums bring together new ideas, inspiring projects and trends. These sessions are sponsored by Livdeo.

You can download a PDF programme for the Digital Sessions here.

Sessions include:

12:00 – The future of immersive, interactive storytelling
Peter Gorgels, Rijksmuseum

12:30 – World War 2, Collections Connected for you
Lizzy Jongma, WO2NET

13:00 – Sharing interactive exhibition content around the world
Eric Espig, International Olympic Committee

13:30 – Enhancing Visitor Experiences through AI-Driven Innovative Museum Processes
Ciprian Melian, Livdeo

14:00 – Break

14:30 – Escape Balboa Park
Nik Honeysett & Jen Weavers, Balboa Park Online Collaborative

15:00 – A loyalty and reward model for London art institutions
Anh Nguyen, Nimi & Chris Michaels

15:30 – Why a great digital strategy is more boring (and exciting) than you think
Nick Hodder, Imperial War Museums

16:00 – Play to Learn: Gamified Education in Action at The Belvedere
Peter Meere, The Brand Father
Michaela Hoess, The Belvedere

16:30 – Closing Remarks

12:00 - 13:00

Foundling Museum Tour | Surviving and Thriving as a Small Museum

How can small museums think wholistically about the experiences they offer? And how might this thinking help build revenue and visitors? Using the Foundling Museum as a starting point, this walk-around discussion with Director of Commerical and Operations Rosie Baker, Director of Programmes and Audiences Clare Barlow and Kate Rolfe from Revels Office is a chance to explore how collaboration across the functions of the museum might change what we do, and what tools might help us. Bring your ideas and experiences. Please arrive 15 minutes prior to the tour time and meet at the front desk.

Where to be

The Foundling Museum, 40 Brunswick Square, London, WC1N 1AZ

12:00 - 14:00

Workshop - Protest Banner Making with Protest Banner Lending Library 

Come learn how to make protest banners using simple steps that don’t require sewing. Artist Aram Han Sifuentes launched the Protest Banner Lending Library project in Chicago in November 2016. She hosts free public workshops where participants learn to craft their own protest banners and manages lending libraries stocked with these banners for public use. These workshops have evolved into spaces of solidarity and activism, where making becomes a form of resistance itself.

Protest Banner Lending Libraries exist worldwide, from Chicago and Los Angeles to Toronto, Rotterdam, and Boston. Participants can choose to keep their banners or donate them to these lending libraries for others to borrow and use in protests and demonstrations.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

12:00 - 14:00

Workshop - Beyond the Surface: Slow Looking 101

This workshop will reshape your perception of slow-looking and how it functions in museums. Whether you’re a seasoned ‘slow looker’ or new to the practice, we’ll explore the core principles, delve into diverse definitions, and become accustomed with two distinct approaches: the ‘inward’ and ‘outward’ perspectives of slow looking. You’ll leave with a clear plan for what you’ll need to develop a slow-looking programme for your museum and knowledge of the key requirements for facilitating an experience.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

12:00 - 14:00

Workshop - With kids, by kids or for kids?

Are there limits in co-creation with kids? How can you design with them honestly and satisfy their expectations regarding their role in creating an exhibition, app or event? Involving children in design processes is a challenge, but if we want to develop innovative and relevant cultural products – it is also a necessity. Satisfactory participation of the youngest in Service Design or Design Thinking processes is neither obvious nor easy to coordinate and often raises doubts. Based on good practices and inspiring examples, we will discuss how children’s agency can be reflected in our activities, projects and products, paying particular attention to exhibitions for children.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

12:00 - 14:00

Workshop - Empowered Teens

For three years, the Natural History Museum of Utah has been rapidly iterating a program to equip young people with the critical thinking skills they need to take effective action on climate change. This workshop unpacks the design process behind Critical Action Lab, an ambitious program incorporating film-making, games and live events designed by young people for young people. Join in with the experiment and take an interactive tour through the surprising insights and rapid prototypes that became a live program delivered by four world-leading science organisations: Natural History Museum of Utah, The Wild Center, Mass Audubon and Phipps Conservatory and Botanical Gardens.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

12:00 - 14:00

Workshop - Leveraging Museums to Support Wellness in the Community

Join us for an inspiring and transformative workshop exploring museums as wellness spaces. Participants will discover ways our organisations can open our spaces (both in-person and online) to diverse community audiences of all ages through programs geared towards learning about, practising, and enjoying experiences focused entirely on mental health, wellness and community connectedness. This workshop will explore Getty’s Education department’s prioritisation of programs that centre on mental health and wellness. No matter your resources, budget, and experience, it’s possible to contribute to the wellness of your community through simple steps (even just one deep breath).

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

14:00 - 15:00

Young V&A Tour

Young V&A is a museum sparking creativity now and for the future. Co-designed with and for children from birth to early teens, it is a place for young people to imagine, play and design, and get inspired by almost 2000 toys, characters, objects, and artworks on display from around the world and across history. Rooted in its local community with a 150-year heritage as east London’s first museum, it promotes creativity for the next generation, empowers educators and influences the sector in child-centred museum practice.

Description of the tours
Dr Helen Charman, Director of Learning, National Programmes and Young V&A and Alex Newson, Young V&A’s Chief Curator, will take participants on a tour of the museum giving insight into the design and content of Young V&A’s three permanent galleries, Play, Imagine and Design. They will explain the museums co-design approach with children and showcase objects in new, dynamic ways, drawing on the vast V&A collection of art, design and performance. They will also give participants the opportunity to hear about the rigorous research underpinning the new museum as Young V&A nears its 1st anniversary as a powerhouse of creativity for children from early years to teens. Complimentary tickets will be available to participants to visit Young V&A’s temporary exhibition Japan: Myths to Manga on a self-guided basis.

15:00 - 16:00

Lightroom Experience | The Moonwalkers: A Journey With Tom Hanks

Lightroom is London’s new home for spectacular artist-led shows. MuseumNext Live have booked a limited number of tickets for delegates to enjoy ‘The Moonwalkers: A Journey With Tom Hanks’, please note this is not a guided experience. Tom Hanks narrates an epic experience that offers a unique new perspective on humankind’s past and future voyages to the moon. Telling the stories of the Apollo missions in intimate detail, The Moonwalkers also provides an insight into the impending return of crewed surface missions by going behind-the-scenes of the Artemis programme, including interviews between Hanks and Artemis astronauts. Lightroom’s powerful projection and audio technology will transform the immense space into a vehicle for a spectacular immersive voyage to our closest celestial neighbour. Please click here for a preview of what you can expect.

Please not that pre-booking with MuseumNext is essential, you will need a ticket to visit The Moonwalkers.

15:00 - 17:00

Workshop - From Vision to Action: Leading Change from Within

Led by Mike Murawski, consultant, change leader, and author of Museums as Agents of Change: A Guide to Becoming a Changemaker.

This workshop will introduce you to a set of human-centered strategies needed to drive forward meaningful change within your institution. Learn about the latest research on relationship thinking, radical empathy, and collective action, and explore practical tools to put these ideas into action. This workshop is for anyone passionate about shaping a better future for their institution, from seasoned leaders to those just beginning their careers. Let’s move from talking about change to taking action and making change happen together!

*All participants will receive a printed Making Change Happen workbook filled with creative strategies and prompts to help you more effectively lead change within your organisation.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

15:00 - 17:00

Workshop - Field Play

People play for entertainment, to bond, to explore, to test and understand. Existing games are a great source of inspiration when considering something playful for a museum audience.

Join a small group of delegates to play a selection of popular parlour games with varying degrees of complexity and physicality, all to understand the principles of play and how these formats can be adapted, modified and made into experiences that help broaden audiences and deepen engagement.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

15:00 - 17:00

Workshop - Developing multisensory hands-on history sessions

Get hands-on with multi-sensory resources and find out how they can be used to take a deep dive into a historical period. Explore how to develop and deliver enriched workshops that build meaning, enhance understanding, and encourage participation and engagement for SEND learners (young and old!)

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

15:00 - 17:00

Workshop - Making Friends with Failure

In a sector where evaluation is everywhere, why does it sometimes feel like we’re not learning? Could the focus on spinning success stories stop us from understanding how and why things don’t always go right? Face your fears and explore whether failure could be your most useful teacher. This eye-opening and interactive workshop will engage participants personally and professionally.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

15:00 - 17:00

Workshop - Transcending Dogma in the Museum

In a time of increasing polarization, how can art museums encourage people to look beyond dogma and see themselves, one another, and the wider world more clearly? This workshop offers a new, research-based framework for understanding polarisation and practical tactics for engaging conflict and building relational connections with and alongside art. Expect to dive into some of today’s most challenging divides and–through case studies, roleplaying activities, and reflective exercises–develop skills to elevate engagement, deepen connections, and raise funds to cultivate stronger bonds across lines of difference.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

15:00 - 17:00

Workshop - Re-inventing the future: Future Oriented Museums Workshop

Future oriented museums are the fastest growing type of new museums internationally, building capability for futuring to respond to the impacts of climate, social and technological change. These institutions share commonalities but represent a diversity of approaches. Hear from the founding directors of three innovative institutions about their approaches; The Museum of the Future in Dubai, The Futurium in Berlin, Germany and The MoD (Museum of Discovery) in Adelaide, Australia. Participate in workshops which engage you in the three distinct modes of futures thinking and how these inform processes these museums use in creating future oriented content.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

15:00 - 17:00

Workshop - Intro to AI for GLAM

Have you heard the terms “AI” and “Machine Learning” in way too many conversations recently? Do you oscillate constantly on feeling positively, negatively, scared, concerned, confused about how AI can be applied to museum work? We won’t tell you how to feel, but we will attempt to give you the framework of concepts and real world examples, so that you at least feel confident in your latest feeling.

 

Venue TBC: Venues are spread across a few locations – locations will be determined based on the content of the activity and attendee pre-registrations. All workshops and the digital sessions are within easy walking distance of each other.

18:30 - 21:30

Welcome Reception at London Transport Museum

Join us at the London Transport Museum for the opportunity to network with your fellow delegates and explore the collection.

Our Opening Reception is kindly sponsored by Art Processors.

12 June 2024

09:30

Welcome Back!

The Royal Geographical Society

After a five-year absence, MuseumNext returns to London. We’re excited to bring our community back together for what promises to be a very special event.

09:45

Fostering Social Change: How Museums can Support Socially Engaged Art

The Royal Geographical Society

Join artist Aram Han Sifuentes as she shares profound insights and strategies derived from her extensive collaborations with museums worldwide to promote socially engaged art. Through reflective anecdotes and practical approaches, Aram will delve into her strategies for sustaining long-term community engagement beyond temporary exhibitions, ensuring lasting impact and empowerment. This keynote offers a compelling exploration of the crucial role museums can play in fostering community-driven artistic initiatives and advancing social change agendas.

10:30

When Visitors Participate – Game Spoilers Or Gamechangers?

The Royal Geographical Society

More active and engaged visitors constitute a new kind of public that receives information but reflects, questions narratives and is interested in producing new understandings. This is an added value, but we also recognise the challenge. How do we respond to expectations? How can we help keep the content up to date? Who feels represented in our collections? How do we involve museum visitors as museum producers? Our answer is to recognise our visitors as Museum game-changers and dynamically curate the exhibition with them.

11:00

Boundless Community Collaborations, Possible?

The Royal Geographical Society

FOMU’s ambitions to become a significant player in the cultural field regarding diversity, multiperspectivity, and inclusion have solidified our new policy plan. However, FOMU has already spent years establishing itself as an open, inclusive fixture for a broad and diverse audience. In recent years, systems have been put in place to ensure that the museum becomes an open, welcoming place for diverse audiences. Our continuous search for structural change in their operations is prominent, both internally by introducing innovative initiatives and externally by collaborating with partners who uphold these renewed, inclusive operations.

11:30

We'll Come To You: A Museum In A Mall… And Much More

The Royal Geographical Society

Four years ago, the Migration Museum opened in the heart of Lewisham shopping centre. In a repurposed clothes shop sandwiched between trainer shops and TK Maxx, we have learned more than anticipated about the benefits of taking culture to where the people already are. From developing a much younger, more ethnically diverse audience than museum benchmarks to the significant impact on our co-curation strategies and our capacity to engage local communities, we’d love to share how this experience is informing our unique ‘ecosystem’ approach as our museum advances towards a critical future milestone: a permanent home.

12:00

Lunch

The Royal Geographical Society

Enjoy lunch in the Royal Geographical Society gardens and network with your fellow delegates.

13:30

Meeting the expectations of a new generation of visitors

The Royal Geographical Society

Leaders from the Smithsonian American Art Museum and Smartify will share their partnership in reimagining the visitor experience to better engage the new types of visitors now coming to SAAM. Achieving this required a new set of skills and functionality beyond the traditional audio guide. This partnership enabled the fusion of traditional storytelling with cutting edge AI technology.

14:00

How Did The High Get So Much Rizz On A Friday Night?

The Royal Geographical Society

This case study unpacks how the High Museum of Art transformed its audience through innovative programming and made itself the place to be on Friday nights in Atlanta. Our success involves shaking up the traditional model and creating a museum where people see themselves and are more interested in coming regularly. People feel like the High is a place for them (and are surprised to see people who look like them in our programs). Our audience has changed so that our visitors now match the demographics of our city. Learn more about it at our session!

14:30

The Hardest Thing A Curator Ever Had To Do, Give Up Control

The Royal Geographical Society

In 2022, the Municipal Museum of Contemporary Art in Ghent (S.M.A.K.) asked more than 400 young people to curate an exhibition on the museum’s first floor. What followed was a rollercoaster for the museum and its staff. Colleagues who would otherwise not be in contact with visitors were now working together with outspoken youngsters. The result was an exhibition that challenged the visitors and the museum staff to look differently. The museum experience was redefined through innovative elements such as labyrinths, lifeguard chairs, and interactive activities. Be inspired by our exploration of bridging accessibility and artistic depth, fostering inclusivity, and building connections with diverse communities.

15:00

Break

The Royal Geographical Society

Grab a coffee and network with colleagues from around the globe.

15:30

Wake It Up To Shake It Up

The Royal Geographical Society

The project simultaneously preserves the past and interrogates it. “We said, ‘Okay if we could reimagine this experience, now that we are a 21st-century museum, how could we do so in a way that’s more inclusive of what’s happening in Newark, New Jersey?’” (The city population is now nearly 60 percent Black.) That meant challenging preconceptions of period rooms as static time capsules, positioning them instead as catalysts for urgent conversations about race, class, and gender.

16:00

Decolonial Museum Practice Through Activation

The Royal Geographical Society

Uncover the transformative potential of performance art and activation in museums! This talk will delve into the dynamic work of the Pacific Diasporic artists Rosanna Raymond, Pati Solomona Tyrell, and the FAFASWAG collective. Explore how their performances challenge established narratives within colonial cultural institutions, focusing on decolonial museum practice. Drawing from my experiences as a public programmer at Tāmaki Paenga Hira Auckland War Memorial Museum—one of the few museums globally engaging in performance art activations—I’ll examine the potential of indigenous concepts like teu-le-va, Va, Va-body, and activation to offer alternative ways of knowing within the museum space. Be part of this essential conversation, illuminating some challenging pathways for change.

Speakers

16:30

Closing Keynote: Visions of a Different Future

The Royal Geographical Society

Presented by Mike Murawski, consultant, change leader, and author of Museums as Agents of Change: A Guide to Becoming a Changemaker.

In a rapidly shifting world, museums face a crucial moment of redefinition and radical change. By embracing bold, human-centered ideas, we can re-envision museums as vibrant hubs of creativity, empathy, and societal transformation. What if we imagined museums to be more open, interconnected, and responsive to the creative possibilities within our communities? What would that future look like? As marine biologist and policy expert Ayana Elizabeth Johnson powerfully asks, “What if we get this right?” By weaving together radical optimism and futurist thinking with actionable strategies, this keynote explores the transformative journey ahead of us to inspire change and address the complex challenges we face in our current moment and beyond. Grounded in the power of envisioning radical futures, this journey motivates us to take action now towards building a better future for museums and society.

17:15 - 18:30

Drinks Reception

The Royal Geographical Society

We’ll follow the second day of conference with an informal drinks reception at the Royal Geographical Society. Giving delegates the opportunity to reflect on the conference so far and network with colleagues from around the world.

13 June 2024

9:45

Producing Award-Winning Science Communications

The Royal Geographical Society

Dr Frederic Bertley explores the vital role museums play in fostering discussions on significant public health, scientific, and social issues, such as climate change, GMOs, and artificial intelligence. Highlighting the importance of trusted science sources and safe spaces for dialogue, the session demonstrates how community-based partnerships and an animated video series, “Dr. B. in 3,” initiate free, community-curated meet-ups. These gatherings, featuring expert-led discussions and Q&A forums, take place in accessible community locations, emphasizing museums’ pivotal role in education and societal engagement on critical topics.

10:30

The (Queer) Kids Are All Right

The Royal Geographical Society

Queer people make excellent storytellers, so why not create opportunities for them to thrive while they are school-aged? Find out how ACMI developed a lived-experience-led storytelling and filmmaking workshop for LGBTQIA+ teens, which has inspired a way of working with marginalised young people with diverse experiences and backgrounds.

11:00

Queer Possibility In Museums

The Royal Geographical Society

Queer stories in museums are rare, but that’s not because there’s no queer history. As attitudes, language and scholarship about queerness change rapidly, museum professionals don’t always feel confident interpreting queerness in their exhibits. Enter Queer Possibility, a queer-positive approach to interpretation that encourages not only embracing telling queer stories in museums but positing its potential and erring on the side of queerness.

11:30

The Rise of the Immersive Institution

The Royal Geographical Society

London has a new most popular visitor attraction. Not the British Museum, the National Gallery or the Tate Modern. Outernet Global, a free site for digital art, content, advertising and more on Tottenham Court Road in its first 12 months, has become more popular than all the UK’s museums and galleries. It’s not alone. Since 2018, hundreds of similar venues have opened worldwide, bringing digital art and creativity to mass audiences.

This talk will break down the rise of a new kind of cultural institution, the Immersive Institution, which may be the digital age’s competitor to galleries and museums. Immersive institutions are reinventing art, architecture, and the funding that supports them – and are a radical new element of contemporary culture.

Chris Michaels, founder of Digital Advisory, is the former digital director of the National Gallery who first described the Immersive Institution on the cover of February 2024’s The Art Newspaper. Six months on, where is the Immersive Institution now – and what impacts will it have on the museum of the future?”

12:00

Enjoy lunch in the Royal Geographical Society gardens and network with your fellow delegates.

13:30

Not just a museum: Challenging the status quo to succeed in the attention economy

When your competition includes streaming content, sports, and fast-paced social media, how do you motivate people to engage in a cultural experience? How do you ignite their curiosity and passion? How do you forge an emotional connection? Designing novel and social experiences within cultural environments is crucial for the success of museums and other institutions.

In this talk, Art Processors will explore the key motivators that draw audiences to museums and how we leverage our profound understanding of these drivers to collaborate with our clients in creating enriching experiences that visitors are eager to revisit.

Sponsored Presentation : Art Processors

14:00

Designing An Escape Game In A Building Where Everything Is Worth A Fortune

The Royal Geographical Society

Hear about the do’s and don’ts of designing an escape game in a building where everything is worth a fortune (Rijksmuseum). From crafting a story based on the collection to secretly educating young players about art history, we share our lessons learned on the influence of timing, wording, and things to watch out for (looking at you, the piano that got taken away for restoration while we made a puzzle around your broken keys!), the use of actors and how to cater to both kids, adolescents and adults. Oh, and did we tell you we got 10.000 extra visitors to the museum in 3 months?

14:30

Connecting Visitors To The Museum, Themselves, And Each Other

The Royal Geographical Society

When did a museum last ask you how you’d like to feel? After the pandemic, visitors returned to museums with different expectations. Recent research shows that they now seek beautiful, thought-provoking, and emotionally powerful experiences. In response, the Getty Museum created Mood Journeys, an audience-centered experience for its GettyGuide® app. Mood Journeys doesn’t overtly teach about Getty’s art, architecture, and gardens but invites audiences to experience them on their terms by exploring moods or feelings, with some mindfulness practice built in. Through this unique, iterative offering, Getty aims to attract new audiences and reconnect with return visitors.

15:00

Break

15:45

Discovering New Neurodivergent Audiences

The Royal Geographical Society

The Science Museum has evolved its approach to accessible programming, influenced by recent audience research. Despite a decade of success, the institution prioritizes adapting to new best practices and supporting its broader mission. Its commitment to inclusivity is embodied in initiatives like the Early Birds and Night Owls events. The museum strives to make itself welcoming for all by blending regular experiences with tailored adjustments and activities. This approach extends to daily operations through practices developed for these events, such as the Community Access Programme, enhancing accessibility for diverse visitors, including neurodivergent individuals. The museum also fosters partnerships with local communities and academic institutions to enrich its programming and expand its audience. Its efforts to make exhibitions more accessible are ongoing, and the institution aims to share its learnings and techniques, particularly in challenging times, to benefit the wider museum sector.

16:15

Empowering Teen Arts Leaders For Tomorrow

The Royal Geographical Society

Discover the Peabody Essex Museum’s Emerging Arts Leaders program—an innovative take on high school internships in museums. Learn about the program’s evolution since its inception and its profound impact on local youth, immersing them in an environment that promotes practical skills, personal growth, and a transformative journey into the museum world. Gain invaluable insights into navigating challenges and successes. Explore the paid program’s emphasis on career exploration, critical thinking, socioemotional learning, and shared artistic experiences. Uncover the intricacies of effective museum collaboration, remain responsive to feedback, and leave empowered with actionable strategies. This isn’t just a program; it’s an invitation to revolutionize how we approach museum internships.

16:45

The Power of Take Overs

The Royal Geographical Society

Louvre Abu Dhabi Education department has been stepping back to let future creative leaders take over the museum. The Take Over the Museum initiatives provide a platform for the community to tell their stories from their perspective, using the museum collection as a catalyst for interpretation. Over the last two years, the programme has diversified, producing a thriving ecosystem of community participation. Through our training programmes and coaching, teachers and students are empowered to create, produce and engage the public with their digital interventions, performances or creative encounters. Shifting the power paradigm in museum education has proven to build sustainable community engagement and shape future leaders.

17:15 - 17:20

Closing remarks before delegates head for trains, planes or the nearest bar.