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Digital Summit


6th June 2022

12:00 BST

7 Ways to Use Your Collection to Connect to Audiences

Find out ways to use your collection to tell compelling ⁠—- from heartwarming to hilarious ⁠— stories. Lindsay will share examples of what Tate has done over the last two years to connect to audiences regardless if the gallery is physically open or closed. From a security team colleague’s favourite artwork to removing varnish on a 200 year old painting, your museum is packed full of great stories to share on any digital platform.

12:30 BST

Experience the Extraordinary

Stories of innovative women in science abound at the Smithsonian. How might we leverage these inspiring career role models to garner more interest in STEM fields? The How to Be a Scientist: Smithsonian Women as Career Role Models project brings the stories and work of three contemporary Smithsonian scientists to students across the country through digital project kits of free, classroom-ready materials. Each kit highlights a scientist’s career journey and the importance of her work through educational resources including online interactives, 360° videos, and classroom activities. How else could you swim through a coral reef ecosystem, experience echolocation in the rainforest, or journey through an exploded star? Teachers use these engaging suites of educational resources to bring the importance of climate change, the predator and prey relationships, and the electromagnetic spectrum to their students, inspiring the next generation.

13:00 BST

Providing Hands-on Learning Experiences in a Digital World

Equitable access to early childhood education and learning through exploration and play are the driving forces behind program development at San Diego Children’s Discovery Museum. Our team is delivering on these tenets through award-winning, new digital programs and partnerships to serve young learners and bridge the digital divide during the pandemic.

13:30 BST

Casa Batlló and the Heritage of the Future

“Casa Batlló and the Heritage of the Future” presents an extraordinary combination of innovative AR, VR, AI and AV technologies with an inspiring narrative to offer an unforgettable experience of a World Heritage Site. Multi-format audiovisual innovations have been pushed beyond their limits highlighting the immersive Gaudí Dôme and Gaudí Cube rooms (the world’s first six-wall internal LED room) that transport visitors to the inspiration and mind of the genius of Antoni Gaudí; also the virtual reality tablet and the audio guide with a peak and emotional narrative masterfully uniting the digital and analogue worlds.

14:00 BST

In Conversation with Douglas Hegley

We catch up with Douglas Hegley, Chief Digital OfficerThe Metropolitan Museum of Art.

14:30 BST

From Onsite to Online: How Museums & Attractions Are Delighting Audiences With New Technology

Join us for a session on how 8 of the world’s best museums are using technology, both onsite and online, to engage and reach new audiences. From the Rijksmuseum’s use of TikTok to the digital world created by Rotterdam’s Remastered, you’ll leave this talk with plenty of new ideas on how you can use technology to offer a unique museum experience.

15:00 BST


15:15 BST

Greenwood Rising and the Ethics of Immersion

How can creators share difficult truths in the most powerful way possible? How can they include communities in the process of developing and sharing work? What are digital and interactive media producers’ responsibilities when interpreting the lived experience of real people and true stories? These are questions the Local Projects’ team tackled head-on during our time designing Greenwood Rising, a history center about Black Wall Street and the Tulsa Race Massacre. Through the innovative interaction of interactive digital media and real-world set design, we wove a complex narrative tapestry capturing the beginnings, tribulations, and triumphs of the Greenwood District.

15:55 BST

Immersive Environments – A New Way of Sharing Stories

The pandemic has forced everyone into a new normal – unable to plan long-term, we’ve settled into new monotonous routines and the days are blending together. Due to the accelerated adoption of digital technologies, people are spending even more time on devices than before the pandemic. People are craving to experience something new and non-digital, and to feel agency and control again.

This confluence of factors has caused a surge of interest in immersive environments. Ranging from boutique experiences like teamLab’s Borderless in Tokyo to mass-market experiences like Van Gogh Alive. But do these experiences have a place in cultural institutions? In this talk we explore how museums might leverage these experiences to tell new stories that weren’t possible before.

16:25 BST

A Conversational AI Guide at Centre Pompidou

Talk to our chatbot, it will tell you all about the Centre Pompidou: answer your practical questions and give you a personalized tour of the permanent collection with exclusive content. With nearly 17 000 users in two months, and one out of five visitors using it in the collection, the chatbot quickly found its public. The Centre Pompidou’s chatbot combines in one accessible tool designed to be the voice of the institution, several services for the public: practical by answering the public’s questions and transmission by delivering interactive narrative on nearly 150 artworks of the museum’s collection.

16:55 BST

The Shangri La Metaverse

Analog got you feeling down? Then this program is for you. Learn how the Shangri La Museum of Islamic Art, Culture & Design is conceptualizing itself as metaversal – a highly immersive digital and physical hub for learning that aspires to build a variety of learning experiences that value skills that cannot be “automated.”

7th June 2022

12:00 BST

Diversifying the Narrative through Digital Connections

The Philadelphia Museum of Art is exploring new ways of connecting art information across the museum and other cultural institutions to create a deeper, more diverse art historical narrative. We will discuss initiatives that make art information accessible and more meaningful using linked data, lessons learned, and what’s next. These projects include the Art Information Commons, establishing a virtual research platform that integrates and contextualizes collection data from siloed platforms and departments; the Duchamp Research Portal, linking archival collections from the museum and French institutions; and a cross-institutional photogrammetry, and augmented and virtual reality project for cultural preservation and exhibition.

12:30 BST

‘Seamus Heaney: Listen Now Again’

This talk will highlight how ‘Seamus Heaney: Listen Now Again’, an exhibition based around the literary archive of Nobel Prize laureate, Seamus Heaney, has adapted on-site visits for online engagement. Online events include virtual tours and poetry workshops for the public and schools, reaching attendees from 38 countries. Throughout this talk your attention will be drawn to the accessibility considerations involved in using these platforms, for example, providing Irish Sign Language interpretation and captioning for D/deaf and Hard of Hearing attendees. The benefits and challenges of utilising YouTube and Soundcloud to upload pre-recorded materials will also be examined.

13:00 BST

How to Livestream Great Hybrid Events

In the post pandemic world, cultural organisations everywhere are curious to experiment with new ways to deliver hybrid content to audiences. A new model of live delivery blended with a content on demand model is gaining traction within the sector. For those new to this journey, it can be difficult to know where to start. Following the National Football Museum’s recent investment in live streaming technology, this session will feature clear, practical advice on how to incorporate streaming and recording into your organisation’s public programme and events, with scalable solutions for those on limited and large budgets.

13:30 BST

Time Travel Is Our New Reality

Ok, time travel isn’t REALLY our new reality, but, immersive technology tools are at a point where we’re seeing some incredible outcomes that certainly feel a bit like time travel. Learn about how a 19th Century portrait has been brought to life, a Birmingham tram that can go back in time and museum built 100 years in the future. If this is what we can do now- what can the panel imagine is going to happen in the next 20 years.

14:00 BST

In Conversation with Kati Price

We catch up with Kati Price, Head of Digital Media, V&A

14:30 BST

What Smartify's three million users tell us about the world of art in 2022 and how you can apply that to your museum

What Smartify’s three million users can tell us about the world of art in 2022 and how you can apply that knowledge to your museum. How much does gender inform what your visitors are looking at? And what about age? How can you find the right audience for your exhibition?

15:00 BST


15:15 BST

Fostering Your Museum’s Online Community

Over the past two years, many museums have experimented with wide ranging and innovative digital programming and in the process have gained new digital skills, content libraries and audiences. As museums reopen and attempt to balance in-person and digital programming, how can you not only retain your new audiences but also grow them and create deeper, more meaningful relationships among them? In this talk, Kelly Cannon will share concrete tactics and examples of building community online by leveraging programs and content to meaningfully connect your constituents, foster participation and a sense of belonging, and support institutional revenue goals.

15:45 BST

Facilitating Meaningful Conversations on Social Justice in a Virtual Space

In-person events have been sorely missed the past two years. The energy of live speakers and meaningful conversations fostered by face-to-face communication is hard to replicate in virtual spaces. However, online events can capture these essential qualities and offer additional benefits, as evident in “A Seat at the Table: The Triumphs and Challenges of Black Education.” The National Museum of African American History and Culture held an online event that featured a dynamic speaker panel and drove lively conversations among audience members. We’ll discuss how this event can serve as a template for future events at NMAAHC and other museums.

16:15 BST

Virtual Programs: Finding the Formula

Over the past two years, the Canadian War Museum has run over a hundred virtual programs for public and school audiences with varying levels of success. Thanks to a robust evidence-based approach which included critical self-evaluation, feedback from other institutions and thousands of surveys from participants, we think we have found the formula to successful digital engagement for our institution. Join us as we outline three case studies, share our key take-aways and expand on our ideas for a hybrid legacy to stay connected with our national, and international, audiences.

16:45 BST

Moving Beyond a Traditional Model for Access Programs

How can museums move beyond traditional program models to be responsive to their audiences? The New York Transit Museum developed an in-depth program over a decade ago for neurodivergent students by listening to the needs of an audience already visiting. The program builds on shared interests to support interaction, provides a context for navigating social situations, and develops students’ confidence. During the pandemic, the Museum realized that connection for students was more important than ever and developed ways to continue to be responsive to audiences through an online program. Learn about the unique approaches to program development and pandemic-related shifts.

8th June 2022

12:00 BST

Reaching 5 Million Digital Records

The Journey to 5 million digital specimens and the huge effort in mass digitisation has challenged the Musuem’s IT infrastructure in a number of areas. Since 2014 the Natural History Museum have responded to the needs created by increasing data generation as well as the need for better management and accessibility of the generated data. We would like to present four infrastructure initiatives that address five core infrastructure needs related to mass digitisation, storage, data preservation, collections visibility and collections management

12:30 BST

Transforming Data into Displays

An exploration of the pitfalls and successes of trying to curate an immersive and interactive online exhibition from rough research data, on a shoestring budget and under tight deadlines at the Young V&A Museum in London.

13:00 BST

Using DAMS to Reach Different Digital Audiences

Museums have difference audiences for their digital assets.Providing different image portals, tailored to each group by using the DAMS allows better management of digital assets.

13:30 BST

Smash the Singular!

Finding new ways of working together — with communities, within our organisations, with interdisciplinary teams and across museums. How can we make this happen while diversifying access to and perspectives on museum’s digital collections? With the NEO Collections project three very different museums started by using the digital space to connect with “heavy users”, talk to them and learn from them, or start a conversation in an international network of “critical friends.” In our talk we’ll share our experiences of co-creating digital prototypes with different formats of digital residencies and fellowships and how this impacts how we transform our organisations.

14:00 BST

Introducing FeelTheArt® - the World is a Museum

In this session, Ciprian Melian – CEO of Livdeo, will present Livdeo’s new product FeelTheArt.

The FTA app/platform answers the cultural institutions’ recent concerns: reaching the remote audiences, getting access to new recurrent income streams, expanding the brand outreach, and providing inclusive experiences.

FeelTheArt is an inclusive art exploration and monetisation platform that enables people to explore art and culture anywhere, thanks to persistent and shareable augmented reality exhibitions. It provides new ways to extend the monetisation window of the temporary exhibitions by shaping them as AR traveling exhibitions. The opportunity offered by augmented reality to display several exhibitions in the same place with various storytelling layers and adapted narratives opens new horizons for art exploration.

The attendees will have the opportunity to get access to the beta version of FeelTheArt and experiment with it as early adopters.

14:30 BST


14:45 BST

Putting 1,000 years of archives online for learners and communities

The National Archives (UK) contains over 11 million documents covering 1,000 years of history. Primary documents are some of the most important but difficult-to-access resources for educators, students, young people, and community groups to use. This is how the Online Education team at TNA makes our collection not only available but engaging and useful online, and how the pandemic has encouraged us to evolve and grow.

15:15 BST

Traces of the Wall

Since the demolition of the Berlin Wall in 1990, remembrance and commemoration of this border regime has focused on the various museums, memorials and monuments in and around Berlin. In the process, it is often forgotten that there are still other, unprotected traces of the Wall to be discovered in Berlin to this day that are not included in any travel guide. With the new tool “Mauerspuren” of the Berlin Wall Foundation, these traces are made accessible to the public and can be added to by users at the same time, documenting their existence or disappearance in the long term. The application is an online information portal that gives users an overview of what can still be seen of the Berlin Wall, the former border fortifications and the border regime in Berlin today.

15:45 BST

From Tinder to Virtual Timber

A virtual reconstruction of Finland’s previous capital city, which had a Great Fire in 1827, using the newest technology in video game development for the city’s new museum that will open in 2029. In this session you’ll get general advice on how to adopt the technology, understand how the digital maquette is being used to boost the creation of digital content for the museum and how the educational open-source approach is aimed to benefit the public and even other institutions.

16:15 BST

Building a Botanical VR Experience at Kew Gardens in One Day

Ever heard of the Noble Rhubarb? Join our talk to hear how we created it in VR, in a playful collaboration over the course of a one-day hack at the Royal Botanic Gardens, Kew. Thanks to archival access to Sir Joseph Dalton Hooker’s body of work and invaluable botanical illustrations, we built a narrative based on the collection to tell a story in a fully immersive and multiplayer virtual environment, using a framework called ‘Holonspace’. Learn what Holons are and how they open up new possibilities to be creative with cutting-edge tech for audience engagement in museums and archives.