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Nicole Kang Ferraiolo

Nicole Kang Ferraiolo

Head of Digital Strategies
Smithsonian American Women's History Museum

Nicole (Nikki) Kang Ferraiolo is Head of Digital Strategies at the Smithsonian American Women’s History Museum, where she focuses on bringing the museum to life online. She has a 20-year career in digital cultural heritage, education, and community engagement.

Previously, she served as the Director of Global Strategic Initiatives at the Council on Library and Information Resources (CLIR) where she developed strategies for programming, partnerships, and digital content.

She oversaw a $5 million annual funding portfolio and worked with hundreds of cultural institutions to digitize collections and make them accessible online. Previously, Ferraiolo managed history programs at Columbia University, with a focus on digital humanities. She has worked in London as a radio news editor and in French Guiana as an educator.

She also served as an editor for the Conference on World Affairs, attended by over 50,000 people annually. She holds Master’s degrees from Columbia University and the London School of Economics, where she graduated with distinction and was awarded best dissertation.


Nicole Kang Ferraiolo will be speaking at the Museum Social Impact Summit 2024:

Becoming Visible: Bringing American Women’s History Into Focus

Discover how “Becoming Visible,” the Smithsonian American Women’s History Museum’s inaugural digital exhibition, was developed to shed light on stories from women’s history that have been excluded, erased, obscured, forgotten, and almost lost. Learn how we developed this exhibition using Smithsonian collection objects, dynamic illustrations, immersive motion design, and narrations by Smithsonian curators. Explore the process and power of digital media in making the invisible visible.

Nicole Kang Ferraiolo