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Collections & House Officer

  • Organisation:National Trust
  • Location:Whitley Bay, England
  • Salary:£20,721
  • Contract type:Fixed Term / Full Time (until May 2022)


Do you have a proven track record of helping with the packing, movement and documentation of collection items, managing contractors, the installation of new visitor engagement and the protection of significant historic interiors throughout, then please read on.

This vacancy is part of an NLHF project at Seaton Delaval Hall.

Hours: 37.5 hours per week / Full time

Contract: Fixed term until May 2022

Salary: £20,721 per annum

What it’s like to work here

This Northumbrian country house is one of the National Trust’s more recent acquisitions. Seaton Delaval is about to undergo a lot of changes, with £7.8 million invested in conservation and developing the visitor experience. The close-knit team has a great relationship with the local community and has made a real impact through a creative programme of events and family-friendly activities.

Click here for more information about this location

What you’ll be doing

You’ll play a key part in the re-opening of the West Wing to visitors in Spring 2022.

As activity increases on site, and operational staff capacity is heavily stretched, you will provide essential support for the existing team by leading on, and actively participating in, the deep clean of the West Wing and the reinstatement of the collections and interpretation post capital works.

Managing and working closely with contractors, a small specialist team of staff and volunteers you will ensure the timely completion of all work in the West Wing, including interior conservation cleaning and works to historic floors, the packing, movement and documentation of collection items, the installation of new visitor engagement elements and protection of significant historic interiors throughout.

Please read the role profile and additional document attached.

Who we’re looking for

  • Knowledge of customer care and approaches to optimising visitor enjoyment.
  • Good team player with day to day line management and supervisory skills.
  • Good interpersonal skills enabling relationships to be maintained.
  • Some knowledge and experience of managing costs and expenditure.
  • Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

Application Closing Date: 28 November 2021

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