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Digital Transfer Advisor

  • Organisation:The National Archives
  • Location:London, England
  • Salary:£32,000 per annum
  • Contract type:Permanent

Archives matter. Without records, we could not hold government to account, carry out pioneering research or learn from the past. Whether they are websites, the evidence heard by inquiries or the algorithms which support official decision-making, the survival of our digital public records is vital.

The National Archives is the archive of UK Government and the courts. We preserve and provide access to the UK’s public records. Our strategy sets out our ambition to be an inclusive, entrepreneurial and disruptive archive. We welcome applications from all sections of the community and from people of diverse ages, experience and backgrounds, including people with disabilities. We are keen to explore the widest possible pool of talent for all our roles.

About you:
You are an enthusiastic and organised individual who is keen to join a growing team and make a positive a contribution. You have the confidence to advise and support our users as they send us increasingly complex digital records. You are delivery focussed and strongly motivated to provide an excellent service. As part of the Digital Archiving team, you will directly contribute to growing the digital archive and delivering the aims of TNA’s business strategy, Archives for Everyone.

About the Role: 
Our digital records are steadily growing in diversity and complexity and we need you to help ensure that we continue to collect this nationally important resource. In this role, your work will help ensure that today’s digital records are saved for future generations of citizens, policy makers and historians.

You will help our users send their vital digital records to the National Archives for permanent preservation in the digital archive. You will liaise closely with records creators to facilitate transfer of records, providing training and advice on tools and processes and act as the first point of contact for support for users of our Transfer Digital Records (TDR) online service.

Our place of work is in the beautiful surroundings of Kew, a 10-minute walk from Underground and Overground stations. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site. TNA boasts a collegiate working environment and an excellent Civil Service benefits package. This includes flexible working, an on-site gym, wellbeing resources, and an opportunity to join the Civil Service Alpha Pension Scheme.

Job description

A full job description is available here

Responsibilities

We put people at the forefront of our organisation and are committed to enabling professional development and training for all our colleagues.

We are an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experience and backgrounds, including people with disabilities. We are keen to explore the widest possible pool of talent for all our roles.

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site.

SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances.

How to Apply:
To submit your application please click the ‘find out more’ button on this page. You will be asked to write a personal statement and upload your CV. In your personal statement please explain, using examples, how you meet the essential criteria below. You may draw on knowledge, skills, abilities, experience gained from paid work, domestic responsibilities, education, leisure interests and voluntary activities. Please note selection for interview will largely be based on the information you provide in this section so please make full use of the 1250 word count.

Essential criteria:

  • Excellent oral and written communication skills including experience of conveying unfamiliar ideas in accessible terms in meetings, presentations, training, documentation and written guidance.
  • Excellent organisational skills, including meticulous record keeping and high attention to detail with the ability to plan, manage and deliver your work to agreed standards and timeframes.
  • A good understanding of stakeholder relationship management with the ability to communicate openly and with sensitivity to keep stakeholders informed, understand their issues or concerns, manage expectations, influence decisions and help negotiate positive outcomes.
  • An advanced user of office software (e.g. Microsoft Word, Microsoft Excel) with the knowledge to coach and advise external users in creating and exporting data in agreed formats and structures.
  • A strong interest in and understanding of technology with a demonstrable willingness and aptitude to develop your skills and knowledge of systems administration and tools and services for digital data/information management.
  • Good user-focus with a commitment to excellent user support. The ability to take ownership of users’ issues and manage these through to resolution.
  • A positive and pro-active approach, able to work individually or collaboratively to deliver work at pace, share your knowledge and learn from others.

Desirable criteria:

  • Understanding of digital records management technologies, data handling principles, database technologies.
  • Understanding of data and metadata formats such as CSV, XML, JSON.
  • Experience of basic IT systems administration and user support.
  • Familiarity with cloud productivity platforms such as Google Drive.
  • Awareness of cloud infrastructure providers such as AWS.

Benefits

Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development.

Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk;

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