National Museums Scotland is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage.
Millions of local and international visitors enjoy our four museums each year, and we also introduce our collections to a much wider audience than can physically visit our museums through, touring exhibitions, loans, community engagement, digital programmes and research.
Over the last decade, we have invested over £120 million in our sites and have more than doubled our visitor numbers, with over 3 million people now visiting our four museums. Alongside this, we have continued to transform how we communicate and engage with our audiences. 2019 has seen the completion of our Masterplan for the National Museum of Scotland with the opening of three new galleries dedicated to Ancient Egypt, East Asia and the Art of Ceramics.
Due to the imminent departure of the current postholder to new opportunities, we are pleased to be bringing to the market this senior role which is a part of National Museums Scotland’s Leadership team.
The role provides vision and leadership to a diverse team responsible for visitor and audience engagement with our sites, collections, and their interpretation. Amongst a wide range of priorities, you will have responsibility for the creation and delivery of a programme that supports engagement with and enjoyment of the national collection for a broad range of participants – a key means by which we demonstrate our commitment to equality, diversity and inclusion.
With a degree or equivalent in a related subject, you will also have up to date knowledge of best practice in the effective delivery of learning and event services which meet the widest possible range of customers. You will also demonstrate a proven understanding of how to improve quality and performance in service delivery.
A track record of success in leading and directing a large public facing team within an arts/heritage/visitor attraction or commercial/customer facing environment is essential as is experience of dealing with a diverse range of people management issues.
You will have a collaborative management style and the ability to foster innovation and a culture of continuous improvement.