Royal Museums Greenwich (RMG) is a collection of diverse historical sites, each with a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history and our new strategy ‘Charting Our Course’ puts our people at the core of its success.
The HR team supports RMG’s approximately 500 employees and are responsible for providing a value added and generalist HR service to a dynamic cultural attraction. The department is responsible for Pay & Benefits, Training & Development, Resourcing, Employee Relations, and the Volunteer Programme.
The HR Administrator is the first point of contact for HR Team and are the first person all our new starters meet on their first day. The role is fast-paced and provides administrative support across different HR activities, including onboarding, resourcing, employee relations, development, wellbeing, inclusion and reward.
Reporting to: People (HR) Manager
– Be the first point of contact for HR enquiries, which could be in person, by email or phone.
– Lead the coordination and administration of employee on-boarding and new starter processes. This includes the administration of new starter documentation, completing pre-employment checks, setting up staff files accurately, inputting data onto the HR Information system, and ensuring the new starter checklist is completed in a timely manner.
– Provide a first-class experience to all our new starters, by welcoming them on their first day, giving them the required information and collating paperwork. Review new starter processes to ensure we are inclusive.
– Input and update relevant data onto the HR Information Systems, including iTrent and Vacancy Filler, our recruitment system. Provide support to staff on their use.
– Ensure the HR administration processes are fit for purpose, efficient, streamlined and digitised.
– Working closely with the Recruitment & HR Coordinator to write and issue employment contracts and contract change letters, through proactively managing the HR inbox and supporting each other when busy.
– Review the wording of letters to ensure they reflect our approach of being friendly and knowledgeable.
– Support probation processes, by sending reminder emails to managers and documenting passed probations.
– Lead the administration of processes for renewing enhanced DBS checks, night worker risk assessments and visa documents.
– Conduct maternity risk assessments.
– Support the administration of staff awards.
– Check and record freelancer contracts as they come in, to approve on the Finance System and support managers with IR35 checks.
– Review sickness absence triggers monthly, advise managers when absence is high and provide reports to the HR team and Managers when required.
– Occasionally take minutes/notes in employee relations case meetings, and support in issuing relevant documentation.
– Process invoices and raise purchase orders using the Finance systems.
– Support the HR team’s employee wellbeing, diversity and inclusion commitments and initiatives.
– Support the department with other tasks, projects and initiatives as required.
Skills and experience
– Be a people person! You must enjoy working with a variety of people and have the ability to adapt your approach.
– Excellent communication, listening and interpersonal skills with a friendly, approachable and supportive manner.
– Pro-active, able to take their own initiative and have a flexible approach.
– Highly organised with attention to detail.
– Ability to balance and prioritise different tasks at the same time.
– A solution focused approach to streamlining and improving processes.
– Strong team working skills.
– Understanding of confidentiality and GDPR requirements.
– An interest in employee wellbeing and inclusion.
– An interest in HR, developing administrative skills and continuous professional development.
– Previous HR administrative experience
– Previous experience of working with HR Information Systems
– Experience or interest in working within cultural, heritage, charity and/or visitor facing organisations.
Terms and conditions:
Net working hours is 21 hours per week (i.e. excluding 1 hour per day in rest breaks), working 3 days a week, from 9.00am to 5.00pm.You must be able to work on Mondays and Tuesdays, but there is flexibility to work the third day on any other day of the week.
The 21 hours could also be worked across 5 days, Monday to Friday.
This is an office-based role with occasional working from home flexibility.
Diversity and inclusion is integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirt of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. This is why we welcome applications from everyone. We also actively work with disability confident scheme and ask that you let us know if there are any adjustments you need during the interview process.