Search Museum Next

Participation Producer

  • Organisation:National Football Museum
  • Location:Manchester, England
  • Salary:£24,281-28,567

Overall Purpose of the Post

  • To lead on the delivery of the NFM schools programme, linked to the museum’s social purpose; promoting equality of opportunity through football heritage
  • To develop the museum’s schools offer for local target schools and identify new audiences
  • To lead on the running of the museum’s volunteer programme. Including education & academic placements and micro-volunteering opportunities
  • Support the Community & Public Programme Manager with review of current schools offer

Key Responsibilities

  • Support Community & Public Programme Manager with review of current schools offer
  • To work with Community and Public Programmes Manager and the Marketing team to ensure that there is a promotional plan within the overall Learning and Communities strategy
  • To act as a chief advocate at workshops, events and meetings to promote the NFM and the Community programmes to targeted groups • Support and manage external artist/facilitator-led engagement museum activities
  • To work with the Community and Public Programme Manager to develop and manage an efficient automated booking system and provide up to date information on the programmes
  • To be the first point of contact for all school enquiries, meeting and greeting as required
  • Produce monthly reports of activities against KPI’s

Additional Responsibilities

  • Ensure all activities undertaken are properly risk assessed and meet the requirements of the National Football Museum Health and Safety Policy
  • To collate and distribute feedback from groups and learning events to support evaluation and impact recording
  • Support with content for department’s social media and monthly teacher mailouts
  • Develop and manage new ‘teacher talk football’ forum for local teachers
  • Any other duties consistent with the level of the post


  • Increased feedback / visitor satisfaction for Communities department led activities
  • Increase the number of annual engagements and instances of onsite and online participation in formal learning and schools programmes at NFM. With a focus on Manchester City Council schools and programmes

Health and Safety Responsibility:

Employee Experience and Knowledge


  • Experience of co-ordinating bookings and managing enquiries
  • Experience of working with a range of audiences and communities to engage and inspire
  • Experience of developing and delivering education and training packages
  • Experience of working with external contractors on delivery of events and packages
  • Understanding of how museums and heritage can support learning and community engagement in a variety of ways


  • Experience of working in the museum sector
  • Knowledge of the National Curriculum and other learning agendas
  • Knowledge of, or interest in, the themes covered at the National Football Museum

Qualities and Skills


  • Excellent time management skills, and ability to juggle a varied workload
  • Self-motivated and able to work both alone and as part of a team
  • Ability to speak confidently in public to a range of groups
  • Good customer service skills, and ability to engage with a variety of clients on a day-to-day basis to promote and sell programmes
  • Excellent communication and negotiating skills
  • Able to work towards targets and to evidence progress for KPIs and departmental priorities
  • Ability to manage budgets
  • Ability to work occasional evenings or weekends, depending on programme need (the current programme requires 1-2 weekend days per month, although this is subject to change)

+ Find out more

Browse all the latest vacancies in museums in our Museum Jobs section

Subscribe to the latest museum thinking

Fresh ideas from museums around the globe in your inbox each week