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Participation Producer

  • Organisation:National Football Museum
  • Location:Manchester, England
  • Salary:£24,281-28,567

Overall Purpose of the Post

  • To lead on the delivery of the NFM schools programme, linked to the museum’s social purpose; promoting equality of opportunity through football heritage
  • To develop the museum’s schools offer for local target schools and identify new audiences
  • To lead on the running of the museum’s volunteer programme. Including education & academic placements and micro-volunteering opportunities
  • Support the Community & Public Programme Manager with review of current schools offer

Key Responsibilities

  • Support Community & Public Programme Manager with review of current schools offer
  • To work with Community and Public Programmes Manager and the Marketing team to ensure that there is a promotional plan within the overall Learning and Communities strategy
  • To act as a chief advocate at workshops, events and meetings to promote the NFM and the Community programmes to targeted groups • Support and manage external artist/facilitator-led engagement museum activities
  • To work with the Community and Public Programme Manager to develop and manage an efficient automated booking system and provide up to date information on the programmes
  • To be the first point of contact for all school enquiries, meeting and greeting as required
  • Produce monthly reports of activities against KPI’s

Additional Responsibilities

  • Ensure all activities undertaken are properly risk assessed and meet the requirements of the National Football Museum Health and Safety Policy
  • To collate and distribute feedback from groups and learning events to support evaluation and impact recording
  • Support with content for department’s social media and monthly teacher mailouts
  • Develop and manage new ‘teacher talk football’ forum for local teachers
  • Any other duties consistent with the level of the post

KPIs:

  • Increased feedback / visitor satisfaction for Communities department led activities
  • Increase the number of annual engagements and instances of onsite and online participation in formal learning and schools programmes at NFM. With a focus on Manchester City Council schools and programmes

Health and Safety Responsibility:

Employee Experience and Knowledge

Essential

  • Experience of co-ordinating bookings and managing enquiries
  • Experience of working with a range of audiences and communities to engage and inspire
  • Experience of developing and delivering education and training packages
  • Experience of working with external contractors on delivery of events and packages
  • Understanding of how museums and heritage can support learning and community engagement in a variety of ways

Desirable

  • Experience of working in the museum sector
  • Knowledge of the National Curriculum and other learning agendas
  • Knowledge of, or interest in, the themes covered at the National Football Museum

Qualities and Skills

Essential

  • Excellent time management skills, and ability to juggle a varied workload
  • Self-motivated and able to work both alone and as part of a team
  • Ability to speak confidently in public to a range of groups
  • Good customer service skills, and ability to engage with a variety of clients on a day-to-day basis to promote and sell programmes
  • Excellent communication and negotiating skills
  • Able to work towards targets and to evidence progress for KPIs and departmental priorities
  • Ability to manage budgets
  • Ability to work occasional evenings or weekends, depending on programme need (the current programme requires 1-2 weekend days per month, although this is subject to change)

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