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Senior AV Events Technician

  • Organisation:Royal Academy of Arts
  • Location:London, England
  • Salary:£30,000-32,000 DOE
  • Contract type:Permanent / Full-Time

About this position
The Royal Academy’s Audio-Visual team are responsible for delivering varied events and lecture theatre programmes as well as the installation of lighting and AV for exhibitions. We are looking for a talented and proactive individual to help us continue our high-quality delivery of world class exhibitions and events. With the recent changes to the way people work and hold events we have a particular focus on Hybrid Events and Live Streaming.

About you

You will have a recognised qualification in audio, lighting, video or music technology or sound engineering and relevant professional experience working within the audio-visual field. You will have the ability to set up, operate and maintain a wide variety of equipment and related systems for live events, lectures, hybrid events, live streamed events, DJ sets and live music performances as well as permanent installation within our galleries and public spaces and pre and post production. As Senior Events Technician you will advise on procurement and installation, ensuring the RA is abreast of technical developments and prepared to deliver the best possible events programme.

Highly IT-literate, you will be proficient with both Microsoft and Mac computers and operating systems, as well as mobile devices. You will have an excellent knowledge of analogue and digital audio / video systems and control consoles. You will be familiar with audio and video formats and adept in audio and video editing software as well as familiarity with a range of speaker and audio systems. You will have an active role in training other team members and leading shifts, managing inhouse and freelance staff.

You will also be required to provide support for exhibition installations including lighting; you must therefore have a head for heights, as some of these duties will require ladders, lifts or scaffold towers. You will also demonstrate a sound understanding of, and a commitment to, Health and Safety regulations.

A strong team player with excellent communication skills, you will build rapport with colleagues and external stakeholders easily, understanding their needs and supporting the successful delivery of their events. You will manage a varied workload proactively, prioritising your tasks accordingly and remaining calm and composed, particularly in pressured, live situations.

AV team members will be required for early morning, evening and weekend events, so you must be able to work flexibly.

Why join us?

You will be joining a team who are passionate about what they do and where they work and really care about the success of the people and the business. We really do put people first in the decisions we make and listen to your views before acting. We also offer a variety of benefits (some of which are pretty unique to us!)

  • Enhanced Holiday (additional we have an extended Christmas break)
  • Enhanced Pension Scheme
  • Access to all our Exhibitions
  • Access to Events held at the RA
  • Access to Exhibitions with our reciprocal partners
  • EAP Programme
  • Give as You Earn Scheme to Donate to a Charity of your choice
  • Cycle to work scheme
  • Discount in our Café’s and Shops
  • Employee Council where your views can be shared and listened to
  • Employee Choir
  • Employee Life Drawing Classes
  • A variety of employee clubs, run by employees, from running to knitting

How to apply
To apply for this position, candidates must complete the Application Form. For further information about this role, and to find our application form, visit our website at: www.royalacademy.org.uk/careers  

Due to volume of applications if you have not heard anything within 10 days of the closing date, please assume that your application has been unsuccessful on this occasion.

JOB DESCRIPTION

MAIN OBJECTIVES:

  • As a member of the Royal Academy’s Audio-Visual team, the Senior Events Technician supports the RA’s lectures, festivals, learning and events programmes as well as the design and installation of gallery lighting and AV equipment for exhibitions.
  • The Senior Technician delivers and maintains the highest standards in gallery lighting and AV provision for all exhibitions, lectures, presentations, performances and events at the Academy.
  • The Senior Technician will, in a supervisory capacity, assist in organizing workflow of the AV team, ensuring performance goals and deadlines are met as set by Audio-Visual Managers or other senior officer.

MAIN DUTIES:

  • Plan and prepare the set-up of audio and video systems for events utilizing a variety of digital and analogue equipment for lectures, presentations, DJ’s and live bands.
  • Understand and identify users’ needs and take part in the planning successful delivery of events.
  • Supervise selected shifts, providing cover to events requiring AV technical support throughout early mornings, evenings and weekends.
  • When designated, act as the main point of contact for events with support escalation, including on-the-spot diagnosis and rectification of problems as and when they occur.
  • Ensure all preparatory tasks for shifts under your management are completed adequately, including content preparation, event set ups, daily equipment checks and gallery checks.
  • Induct, train and supervise freelancers and new starters.
  • Undertake operational duties for recording events (audio and video) and live streaming and relay systems.
  • Test and rehearse and manage all content required for event delivery.
  • Provide recorded content from events to relevant RA colleagues.
  • Assist with the preparation for and installation of galleries exhibition lighting. Act as leading technician for designated installations.
  • Assist in the planning, installation and maintenance of audio-visual systems for exhibitions and displays in public spaces, taking a lead on selected projects.
  • Facilitate the work of external contractors on co-delivered events.
  • Maintain orderly storage areas and care for the equipment.
  • Use CAFM system to track, manage and report on events and projects.
  • Maintain the design of exhibitions and permanent displays by completing regular inspections.

GENERAL:

  • Must be able and willing to work at heights and from Elevated Working Platforms.
  • Represent the team at key operational meetings.
  • Report faults and potential improvements to the AV Managers.
  • Able to apply an ethic of continually refining processes and exploring the capacity to make improvements with the team.
  • Ensure that all tools, protective clothing, test equipment and monitoring devices are maintained in an effective and safe manner.
  • Ensure that all working practices comply with the relevant Health and Safety legislation and the Academy’s own health and safety policy and procedures.
  • Attend relevant training courses, as necessary.
  • Undertakes any other duty which may reasonably be allocated by the Audio-Visual Managers or other senior officer.

PERSON SPECIFICATION

Knowledge

  • Suitable industry specific or higher education qualification
  • Highly computer literate and proficient with Microsoft and Apple computers and devices
  • Good knowledge of analogue and digital video formats and standards
  • Competency with presentation software such as Power Point and Keynote
  • Proficiency with Digital Audio Workstations and Video editing software
  • Good general knowledge and personal commitment to health & safety regulation relating to engineering work

Experience

  • Significant experience of operating live events incorporating sound and video
  • Familiar with a range of audio systems and digital and analogue control consoles (Yamaha QL1, Allen & Heath QU-16, wireless microphone systems and usage)
  • Experience of Hybrid Events
  • Experience of Live Streaming
  • Experience of Pre and Post Production

Skills

  • Strong team player with excellent communication and interpersonal skills
  • Able to work cooperatively across all departments of the Academy as well with external contractors and suppliers
  • Comfortable with working at height
  • Able to cope with a varied workload, effectively prioritising important tasks

Personal qualities

  • Able to behave calmly and professionally in stressful, live situations.
  • Diplomatic and helpful with first class customer facing skills
  • Excellent initiative, attention to detail – a proactive problem solver bringing solutions to challenging situations
  • Ability to establish good working relationships across all RA departments
  • Ability to work flexibly – out of hours and weekend working
  • An interest in the work, aims and objectives of the Royal Academy of Arts

Application Closing Date: 01 July 2022

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