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Visitor Experience Manager

  • Organisation:TATE
  • Location:London
  • Salary:£29,459 per annum (inclusive of £2,500 market rate allowance)
  • Contract type:Contract Permanent

The floor is yours

Tate’s vision is to be the most artistically adventurous and culturally inclusive global art museum, enabling our visitors to explore, experience and enjoy every moment of their visit to our galleries.

As an ambassador for Tate, you will make sure we do just that. With extensive management experience in a visitor facing environment, you will be a champion for the visitor. Seeing Tate through our visitors’ eyes, you will be working across front of house teams to ensure that every aspect of the experience is taken into account.

You will be joining our cross-site management team and be responsible for the day to day management in our world class galleries welcoming in excess of 6 million visits per year.

You will manage, motivate and support a team of Visitor Experience Assistants modelling Tate’s values enabling them to use their skill, knowledge and passion to deliver Tate’s goals.

You will also act as Duty Manager on a rota basis across Tate Modern and Tate Britain, taking responsibility for the smooth, safe running of the galleries, coordinating incident responses and delivering a consistent and seamless service.

We have two roles available one on a full-time permanent contract and one on a full time temporary contract of up to 12 months.

The interview process will begin with an assessment which will be held on 7 and 8 April 2020.
Following the assessment stage, successful candidates will be invited for an interview on 16 April 2020. If you are not able to attend on one of the dates above, please indicate it in your application form.

How to apply:

Our opportunities are open for you to apply online – please visit our website via the link below. For all opportunities, we ask candidates to complete an online application form for the vacancy they are interested in.  If you need an application form in an alternative format, please call us on 020 7887 4997.

Closing date: Wednesday 25 March 2020 at midnight

Our jobs are like our galleries, open to all

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