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Kajsa Hartig is Head of Museum Experience and Collections at Västernorrlands museum.
She has 25 years of experience in digital development and strategic work. Her interest lies within digital and museum development, strongly advocating a human centered approach to developing new museum experiences, cross departmental teams, experimentation in short iterative cycle and using inclusive methods.
She is also project manager at research project Collecting Social Phototography (CoSoPho, 2017–2021), an international collaboration on developing new work practice around collecting and disseminating photographic heritage in the age of social media.
Collecting digital born heritage, from and with communities and individuals, requires successful engagement initiatives by museums and archives. This forces us to think about and rethink inclusion as well as power relations. Another aspect of collecting is the impact of user experience and design of technical platforms on the result. Collecting projects are an opportunity to create awareness about museums and archives as repositories for peoples’ visual heritage. To successfully collect with communities and audiences requires building trust in institutions. The Nordic research project Collecting Social Photo has during three years explored how museums and archives need to adapt work practices around crowdsourced digital born collections, which includes experimenting around interaction and technology, developing inclusive initiatives and adopting flexible work methods. During this panel the project team will share their hands-on experience from recent collecting projects and what was learned.