Laura Crossley

Laura is an experienced museums and cultural consultant with 12 years’ experience in the sector. She specialises in strategic reviews and organisational development, workforce development, audience development, interpretation, evaluation and programming, and has worked with a diverse range of cultural organisations across the UK.

Laura also provides coaching and mentoring for individuals and organisations. Laura’s most recent in-house role was Head of Content at the National Football Museum in Manchester where she had strategic oversight of the Museum’s collections, exhibitions, learning and community work.

She has also worked in senior roles at the University of Oxford’s History of Science Museum and the National Trust East of England.

MuseumNext Museums, Health & Wellbeing Summit
Wednesday, 02 February 2022

The Happy Place

Without staff and volunteers, museums would not be able to survive. So why does the sector so often neglect the wellbeing of the people who keep it alive? Sadly, we all know examples of workplaces with unhappy staff, toxic behaviours, and bullying cultures. This session will explore how a toxic culture and lack of care for staff wellbeing can make museums unhappy places for staff, have damaging effects on museum workers, and stifle creativity and ambition. The presentation will call out toxic practice, advocate for prioritising staff wellbeing, and show how we can transform museums into dream places to work.

Find the full schedule here