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Madeline Smolarz (she/her) is a mad, queer, disabled museum worker located in Oakville, Ontario, Canada on on the treaty lands and traditional territory of the Mississaugas, Neutral, Huron-Wendat and Haudenosaunee.
She holds a Bachelor of Arts (Classical Studies) from the University of Ottawa and a Master of Museum Studies from the University of Toronto.
Madeline works as the Office, Operations, and Financial Manager of Oakville Galleries and volunteers as Founder / Administrator of the Emerging Museum Professionals Canada Collective and as Chair of Algonquin College’s Applied Museum Studies Program Advisory Committee.
Front of House, Front of Mind
Let’s talk about why front of house (FOH) workers need to be front of mind for every museum. These folks are the first and sometimes the only face of a museum that visitors engage with, yet they are often thought of last by most of the people they work with. Whether you are FOH yourself, you hold a top leadership spot, or you fall somewhere in between, this session is for you. Learn some of the intersectional reasons why it’s critical to stop overlooking these roles and become empowered to fully engage all staff with supporting and appreciating FOH workers.