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Ksenia Lustgarten is a Product and UX specialist with an academic background in Human-Computer Interaction. Passionate about creating digital experiences with cultural impact, she has worked across both public and private sectors. Her experience spans the arts (Tate), eCommerce (Amazon), and media (Monocle), where she focuses on building user-centered products that drive meaningful engagement.
Ksenia Lustgarten will be speaking at the Museum Digital Summit 2026 :
When someone types a query into your museum’s search bar, “Joseph Mallord William Turner”, “ceramics”, or “watercolour”, where could that journey take them?
This session lifts the lid on our work at Tate, with partner Torchbox, to rethink search as a space for discovery, not just retrieval. We’ll share what we learned from fixing long-standing issues, testing new ideas, and exploring how AI can support, not overshadow, human curiosity.
We’ll share practical guidance, honest reflections, and examples you can adapt for your own museum, whatever your scale or setup.