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Alix Deltour

Alix Deltour

Director of Customer Experience
Ask Mona

Director of Customer Experience at Ask Mona with 8 years of professional experience in cultural project management. In charge of partnerships for Le Havre 2017 at Artevia, and head of cultural partnerships at Silencio (David Lynch), Alix has been working for 3 and a half years with Ask Mona, together with her team they have led about a hundred chatbot projects with cultural institutions.

MuseumNext Digital Summit
Monday, 6th June 2022

A Conversational AI Guide at Centre Pompidou

Talk to our chatbot, it will tell you all about the Centre Pompidou: answer your practical questions and give you a personalized tour of the permanent collection with exclusive content. With nearly 17 000 users in two months, and one out of five visitors using it in the collection, the chatbot quickly found its public. The Centre Pompidou’s chatbot combines in one accessible tool designed to be the voice of the institution, several services for the public: practical by answering the public’s questions and transmission by delivering interactive narrative on nearly 150 artworks of the museum’s collection.

Full Schedule Here

Alix Deltour