FAQ

When will it take place? In which time zones?

The Creative Museums Summit will take place on 21 – 22 October 2026, starting at 12pm British Summer Time (London).

Not sure what time that is for you? Use this time zone converter.

💡 Tip: All sessions are available on-demand, so if you can’t attend live, you won’t miss out.

How do I register and what payment methods are accepted?

You can register for the event online through our ticketing partner Ti.To. We accept Visa, Mastercard, and American Express.

Prefer to pay by invoice and bank transfer? Contact our box office at boxoffice@museumnext.com and we’ll be happy to assist.

What is an Team Ticket, and how does it work?

The Team Ticket is our institutional pass, giving access to the conference for all your staff, volunteers, and trustees for a single fee.

After purchasing, you’ll receive a “free ticket” link to share with your team so they can register with minimal admin.

-No limit on the number of attendees.

-Each person receives full access to the livestream and recordings on-demand.

What is a Season Pass, and how does it work?

The Season Pass provides institutional access to our next six MuseumNext events.

Like the Team Ticket, this pass covers all staff, volunteers, and trustees for one single fee.

Which platform will you use, and how do I join sessions?

The livestream is broadcast directly on a web page — no special software required. Simply click the link we provide, and you’re in.

On-demand content is available through our membership platform, Mighty Networks.

What technical requirements do I need?

-A modern web browser (Chrome, Safari, Edge, or Firefox recommended)

-A stable internet connection

-No downloads or installations required

Will sessions be recorded? Can I access them later?

Absolutely. Most attendees watch on-demand.

You’ll have access to all sessions for 12 months via our Mighty Networks platform.

How do I network with other attendees or speakers?

Our livestream includes a chatbox where you can:

-Ask questions during sessions

-Connect with other delegates in real time

How do live Q&As work?

You can submit questions in the chatbox during the livestream.

If you have questions after the event, email us and we can connect you with the speaker.

Do you offer certificates?

Yes. We offer certificates of participation. Contact boxoffice@museumnext.com if you need one.

Where do I find my invoice?

If you need an invoice, email our team at boxoffice@museumnext.com.

I’m having trouble logging in or joining a session—what do I do?

Don’t worry — just email boxoffice@museumnext.com and our team will help you get connected.

Can I speak at the conference?

The programme for this conference is complete, but we do have an open call for speakers for future MuseumNext events.

Find out more here: 👉 Speak at MuseumNext